TERMS AND CONDITIONS

1. Definitions

"Website" refers to the online platform operated by Valka Kukur accessible at valkakukur.com. "Products" refers to the pet-related products offered for sale by Valka Kukur on the Website.

2. Intellectual Property

All intellectual property rights, including copyrights, trademarks, and logos, associated with the Company's Website and Products are owned by Valka Kukur. You agree not to use or reproduce any trademarks, logos, or copyrighted material without our prior written consent.

3. Product Information

We aim to offer precise and current details regarding our products on our website. However, we cannot assure the accuracy, completeness, or dependability of any information presented. The colors, sizes, and measurements of the products may differ slightly from the images shown on the website.

4. Pricing and Payment

All prices for our Products are displayed in the local currency and are subject to change without notice. We reserve the right to modify or discontinue any Product without prior notice. The total price, including shipping costs and applicable taxes, will be displayed during the checkout process. Payment is required in full at the time of purchase.

5. Shipping and Delivery

We will make every effort to ensure that the products are dispatched and delivered within the estimated time frames. However, we cannot be held liable for any delays or damages caused by third-party shipping carriers. Risk of loss and title for the Products pass to you upon delivery.

5.1 Accuracy of Shipping Information

You are responsible for providing accurate shipping information when you place your order. Please make sure all details, including the delivery address and recipient information, are correct before submitting. We are not liable for shipments sent to an incorrect address you provided, nor for any costs related to re-shipping. Any fees for correcting address information will be your responsibility.

5.2 Address Corrections and Retrieval

Should a package not arrive due to incorrect or incomplete address details provided by you, please be advised that additional charges may apply for address corrections or making arrangements for package retrieval. We cannot guarantee retrieval of products delivered to incorrect addresses, and in such cases, no refunds will be made for the lost items.

6. Returns and Refunds

We do our best for you to be satisfied with your purchase. If you are not happy with a Product for any reason, please refer to our separate Returns and Refunds Policy available on our Website for detailed instructions on how to return the Product and request a refund.

7. Limitation of Liability

To the extent permitted by law, Valka Kukur shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use the Website or Products. In no event shall our total liability exceed the amount paid by you for the Product(s) in question.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction Spanish Arbitration Court (Tribunal Arbitral Español, or TAE) according to Spanish Arbitration Court (Tribunal Arbitral Español, or TAE) Rules which are deemed to be incorporated by reference into this clause. The seat, or legal place, of arbitration shall be Madrid, Spain. The language to be used in the arbitral proceedings shall be Spanish.

9. Modifications

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Website or purchase of our Products after any changes to the Terms constitutes your acceptance of such changes.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

11. Privacy Policy

https://www.valkakukur.com/privacy-policy

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at woof@valkakukur.com